• undefined
    1 - How to contact us
    • What should I check before contacting you?
    • Where can I contact you?
    • Why is there a delay in receiving a reply to my email?
  • undefined
    2 - Refunds
    • Can I check the status of my refund?
    • Can I check the status of my refund?
    • Can you help me claim a refund from the airline I was going to fly with?
    • How does the refund process work?
    • I am waiting for a refund - how long is the waiting time?
    • The airline says I need to contact you to get a refund?
    • Why are you taking a fee for helping me claim my refund?
    • Why do I have to contact the airline for a refund? (Low-cost carrier booking)
    • Will I get a refund?
  • undefined
    3 - Cancellations
    • Can I cancel my booking because of health concerns?
    • I want to cancel my ticket
    • Where can I cancel or change my tickets?
  • undefined
    4 - General Information
    • Do I need a health certificate to travel?
    • How do I find my order number and booking number?
    • How will you keep me informed about updates?
    • Information in other languages
    • Why is it taking so long to get through to you on the phone?
  • undefined
    5 - Flight status
    • How can I be sure if my flight will leave? / Can I check the status of my flight?
    • How do I know if my flight is affected?
  • undefined
    6 - Travel ban USA and EU
    • What about the travel bans to the EU, USA and other places?
  • undefined
    7 - Travel restrictions
    • Are there any restriction or special rules at airports and on airplanes now?
    • Coronavirus Travel Regulations Map
    • Where can I see the restrictions each country has enabled due to Corona virus?
  • undefined
    8 - Airline Information
    • Aegean Airlines
    • Aer Lingus
    • Aeroflot
    • Aeromexico
    • Air Algerie
    • Air Canada
    • Air Europa
    • Air France
    • Air Malta
    • Air New Zealand
    • Air Serbia
    • Air Tahiti Nui
    • Air transat
    • airBaltic
    • Alaska Airlines
    • Alitalia
    • All Nippon Airways
    • Allegiant Air
    • American Airlines
    • Ana
    • Asiana Airlines
    • Austrian Airlines
    • Avianca Airlines
    • Azul Airlines
    • British Airways
    • Brussels Airlines
    • Bulgaria Air
    • Caribbean Airlines
    • Cathay Pacific
    • China Airlines
    • Condor
    • Copa Airlines
    • Croatia Airlines
    • Czech Airlines
    • Delta Airlines
    • EasyJet
    • Egypt Air
    • Emirates Airlines
    • Ethiopian Airlines
    • Etihad Airlines
    • Eurowings
    • Fiji Airways
    • Finnair
    • Frontier Airlines
    • Gol
    • Gulf Air
    • Hawaiian Airlines
    • Iberia Airlines
    • Icelandair
    • Interjet
    • Japan Airlines
    • Jetblue
    • Jetstar
    • Kenya Airways
    • KLM
    • Korean Air
    • LATAM Airlines
    • LOT Polish Airlines
    • Lufthansa
    • Malaysia Airlines
    • Norwegian
    • Norwegian Air International
    • Pegasus
    • Qantas
    • Qatar Airways
    • Royal Air Maroc
    • Royal Jordanian Airlines
    • Ryanair
    • S7 Airlines
    • SAS
    • Singapore Airlines
    • Southwest Airlines
    • Spirit Airlines
    • SriLankan Airlines
    • Sunwing Airlines
    • Swiss Airlines
    • TAP Air Portugal
    • Tarom
    • Thai Airways
    • Tunis Air
    • Turkish Airlines
    • United Airlines
    • Vietnam Airlines
    • Virgin Atlantic
    • Virgin Australia
    • Volaris
    • Vueling
    • WestJet
    • Widerøe Flyveselskap AS
    • Wizz Air
    • Xiamen Air
  • undefined
    9 - Travel Vouchers
    • Can I receive a refund for my open ticket/voucher?
    • Do I have to rebook all passengers in my booking or can I rebook only one passenger?
    • For how long can my voucher/Open ticket be used?
    • I have received an email with a Voucher Code from you, what should I do now?
    • Why is the value of the voucher less than the value of my original flight?
    • Will additional products like baggage or seating be transferred when I rebook my tickets?
  • undefined
    10 - Destination information
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Egypt
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Iceland
    • India
    • Ireland
    • Israel
    • Italy
    • Japan
    • Jordan
    • Latvia
    • Lebanon
    • Lithuania
    • Malaysia
    • Malta
    • Mexico
    • Netherlands
    • Norway
    • Peru
    • Poland
    • Portugal
    • Russia
    • Serbia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Sweden
    • Switzerland
    • Thailand
    • The Philippines
    • Tunisia
    • Turkey
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • United States
    • Vietnam
  • undefined
    11 - Assisted Handling Fee
    • Information about our Assisted Handling Fee
  • undefined
    12 - Information in other Languages
    • El idioma de esta página es por el momento solamente inglés.
    • Hvorfor kommunikere vi kun på engelsk
    • Informationen in deutscher. Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch.
    • Informations en français. Pourquoi nous communiquons en Anglais uniquement.
    • Tietoa suomeksi. Miksi julkaisemme päivityksemme vain englanniksi
    • Varför informerar vi endast på engelska?
    • Информация на русском языке. Почему мы предоставляем информацию на английском языке
  • undefined
    1 - How to contact us
    • What should I check before contacting you?
    • Where can I contact you?
    • Why is there a delay in receiving a reply to my email?
  • undefined
    2 - Refunds
    • Can I check the status of my refund?
    • Can I check the status of my refund?
    • Can you help me claim a refund from the airline I was going to fly with?
    • How does the refund process work?
    • I am waiting for a refund - how long is the waiting time?
    • The airline says I need to contact you to get a refund?
    • Why are you taking a fee for helping me claim my refund?
    • Why do I have to contact the airline for a refund? (Low-cost carrier booking)
    • Will I get a refund?
  • undefined
    3 - Cancellations
    • Can I cancel my booking because of health concerns?
    • I want to cancel my ticket
    • Where can I cancel or change my tickets?
  • undefined
    4 - General Information
    • Do I need a health certificate to travel?
    • How do I find my order number and booking number?
    • How will you keep me informed about updates?
    • Information in other languages
    • Why is it taking so long to get through to you on the phone?
  • undefined
    5 - Flight status
    • How can I be sure if my flight will leave? / Can I check the status of my flight?
    • How do I know if my flight is affected?
  • undefined
    6 - Travel ban USA and EU
    • What about the travel bans to the EU, USA and other places?
  • undefined
    7 - Travel restrictions
    • Are there any restriction or special rules at airports and on airplanes now?
    • Coronavirus Travel Regulations Map
    • Where can I see the restrictions each country has enabled due to Corona virus?
  • undefined
    8 - Airline Information
    • Aegean Airlines
    • Aer Lingus
    • Aeroflot
    • Aeromexico
    • Air Algerie
    • Air Canada
    • Air Europa
    • Air France
    • Air Malta
    • Air New Zealand
    • Air Serbia
    • Air Tahiti Nui
    • Air transat
    • airBaltic
    • Alaska Airlines
    • Alitalia
    • All Nippon Airways
    • Allegiant Air
    • American Airlines
    • Ana
    • Asiana Airlines
    • Austrian Airlines
    • Avianca Airlines
    • Azul Airlines
    • British Airways
    • Brussels Airlines
    • Bulgaria Air
    • Caribbean Airlines
    • Cathay Pacific
    • China Airlines
    • Condor
    • Copa Airlines
    • Croatia Airlines
    • Czech Airlines
    • Delta Airlines
    • EasyJet
    • Egypt Air
    • Emirates Airlines
    • Ethiopian Airlines
    • Etihad Airlines
    • Eurowings
    • Fiji Airways
    • Finnair
    • Frontier Airlines
    • Gol
    • Gulf Air
    • Hawaiian Airlines
    • Iberia Airlines
    • Icelandair
    • Interjet
    • Japan Airlines
    • Jetblue
    • Jetstar
    • Kenya Airways
    • KLM
    • Korean Air
    • LATAM Airlines
    • LOT Polish Airlines
    • Lufthansa
    • Malaysia Airlines
    • Norwegian
    • Norwegian Air International
    • Pegasus
    • Qantas
    • Qatar Airways
    • Royal Air Maroc
    • Royal Jordanian Airlines
    • Ryanair
    • S7 Airlines
    • SAS
    • Singapore Airlines
    • Southwest Airlines
    • Spirit Airlines
    • SriLankan Airlines
    • Sunwing Airlines
    • Swiss Airlines
    • TAP Air Portugal
    • Tarom
    • Thai Airways
    • Tunis Air
    • Turkish Airlines
    • United Airlines
    • Vietnam Airlines
    • Virgin Atlantic
    • Virgin Australia
    • Volaris
    • Vueling
    • WestJet
    • Widerøe Flyveselskap AS
    • Wizz Air
    • Xiamen Air
  • undefined
    9 - Travel Vouchers
    • Can I receive a refund for my open ticket/voucher?
    • Do I have to rebook all passengers in my booking or can I rebook only one passenger?
    • For how long can my voucher/Open ticket be used?
    • I have received an email with a Voucher Code from you, what should I do now?
    • Why is the value of the voucher less than the value of my original flight?
    • Will additional products like baggage or seating be transferred when I rebook my tickets?
  • undefined
    10 - Destination information
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Egypt
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Iceland
    • India
    • Ireland
    • Israel
    • Italy
    • Japan
    • Jordan
    • Latvia
    • Lebanon
    • Lithuania
    • Malaysia
    • Malta
    • Mexico
    • Netherlands
    • Norway
    • Peru
    • Poland
    • Portugal
    • Russia
    • Serbia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Sweden
    • Switzerland
    • Thailand
    • The Philippines
    • Tunisia
    • Turkey
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • United States
    • Vietnam
  • undefined
    11 - Assisted Handling Fee
    • Information about our Assisted Handling Fee
  • undefined
    12 - Information in other Languages
    • El idioma de esta página es por el momento solamente inglés.
    • Hvorfor kommunikere vi kun på engelsk
    • Informationen in deutscher. Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch.
    • Informations en français. Pourquoi nous communiquons en Anglais uniquement.
    • Tietoa suomeksi. Miksi julkaisemme päivityksemme vain englanniksi
    • Varför informerar vi endast på engelska?
    • Информация на русском языке. Почему мы предоставляем информацию на английском языке

8 - Airline Information

Aegean Airlines

Aer Lingus

Aeroflot

Aeromexico

Air Algerie

Air Canada

Air Europa

Air France

Air Malta

Air New Zealand

Air Serbia

Air Tahiti Nui

Air transat

airBaltic

Alaska Airlines

Alitalia

All Nippon Airways

Allegiant Air

American Airlines

Ana

Asiana Airlines

Austrian Airlines

Avianca Airlines

Azul Airlines

British Airways

Brussels Airlines

Bulgaria Air

Caribbean Airlines

Cathay Pacific

China Airlines

Condor

Copa Airlines

Croatia Airlines

Czech Airlines

Delta Airlines

EasyJet

Egypt Air

Emirates Airlines

Ethiopian Airlines

Etihad Airlines

Eurowings

Fiji Airways

Finnair

Frontier Airlines

Gol

Gulf Air

Hawaiian Airlines

Iberia Airlines

Icelandair

Interjet

Japan Airlines

Jetblue

Jetstar

Kenya Airways

KLM

Korean Air

LATAM Airlines

LOT Polish Airlines

Lufthansa

Malaysia Airlines

Norwegian

Norwegian Air International

Pegasus

Qantas

Qatar Airways

Royal Air Maroc

Royal Jordanian Airlines

Ryanair

S7 Airlines

SAS

Singapore Airlines

Southwest Airlines

Spirit Airlines

SriLankan Airlines

Sunwing Airlines

Swiss Airlines

TAP Air Portugal

Tarom

Thai Airways

Tunis Air

Turkish Airlines

United Airlines

Vietnam Airlines

Virgin Atlantic

Virgin Australia

Volaris

Vueling

WestJet

Widerøe Flyveselskap AS

Wizz Air

Xiamen Air

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