• undefined
    1 - How to contact us
    • What should I check before contacting you?
    • Where can I contact you?
    • Why is there a delay in receiving a reply to my email?
  • undefined
    2 - Refunds
    • Can I check the status of my refund?
    • Can I check the status of my refund?
    • Can you help me claim a refund from the airline I was going to fly with?
    • How does the refund process work?
    • I am waiting for a refund - how long is the waiting time?
    • The airline says I need to contact you to get a refund?
    • Why are you taking a fee for helping me claim my refund?
    • Why do I have to contact the airline for a refund? (Low-cost carrier booking)
    • Will I get a refund?
  • undefined
    3 - Cancellations
    • Can I cancel my booking because of health concerns?
    • I want to cancel my ticket
    • Where can I cancel or change my tickets?
  • undefined
    4 - General Information
    • Do I need a health certificate to travel?
    • How do I find my order number and booking number?
    • How will you keep me informed about updates?
    • Information in other languages
    • Why is it taking so long to get through to you on the phone?
  • undefined
    5 - Flight status
    • How can I be sure if my flight will leave? / Can I check the status of my flight?
    • How do I know if my flight is affected?
  • undefined
    6 - Travel ban USA and EU
    • What about the travel bans to the EU, USA and other places?
  • undefined
    7 - Travel restrictions
    • Are there any restriction or special rules at airports and on airplanes now?
    • Coronavirus Travel Regulations Map
    • Where can I see the restrictions each country has enabled due to Corona virus?
  • undefined
    8 - Airline Information
    • Aegean Airlines
    • Aer Lingus
    • Aeroflot
    • Aeromexico
    • Air Algerie
    • Air Canada
    • Air Europa
    • Air France
    • Air Malta
    • Air New Zealand
    • Air Serbia
    • Air Tahiti Nui
    • Air transat
    • airBaltic
    • Alaska Airlines
    • Alitalia
    • All Nippon Airways
    • Allegiant Air
    • American Airlines
    • Ana
    • Asiana Airlines
    • Austrian Airlines
    • Avianca Airlines
    • Azul Airlines
    • British Airways
    • Brussels Airlines
    • Bulgaria Air
    • Caribbean Airlines
    • Cathay Pacific
    • China Airlines
    • Condor
    • Copa Airlines
    • Croatia Airlines
    • Czech Airlines
    • Delta Airlines
    • EasyJet
    • Egypt Air
    • Emirates Airlines
    • Ethiopian Airlines
    • Etihad Airlines
    • Eurowings
    • Fiji Airways
    • Finnair
    • Frontier Airlines
    • Gol
    • Gulf Air
    • Hawaiian Airlines
    • Iberia Airlines
    • Icelandair
    • Interjet
    • Japan Airlines
    • Jetblue
    • Jetstar
    • Kenya Airways
    • KLM
    • Korean Air
    • LATAM Airlines
    • LOT Polish Airlines
    • Lufthansa
    • Malaysia Airlines
    • Norwegian
    • Norwegian Air International
    • Pegasus
    • Qantas
    • Qatar Airways
    • Royal Air Maroc
    • Royal Jordanian Airlines
    • Ryanair
    • S7 Airlines
    • SAS
    • Singapore Airlines
    • Southwest Airlines
    • Spirit Airlines
    • SriLankan Airlines
    • Sunwing Airlines
    • Swiss Airlines
    • TAP Air Portugal
    • Tarom
    • Thai Airways
    • Tunis Air
    • Turkish Airlines
    • United Airlines
    • Vietnam Airlines
    • Virgin Atlantic
    • Virgin Australia
    • Volaris
    • Vueling
    • WestJet
    • Widerøe Flyveselskap AS
    • Wizz Air
    • Xiamen Air
  • undefined
    9 - Travel Vouchers
    • Can I receive a refund for my open ticket/voucher?
    • Do I have to rebook all passengers in my booking or can I rebook only one passenger?
    • For how long can my voucher/Open ticket be used?
    • I have received an email with a Voucher Code from you, what should I do now?
    • Why is the value of the voucher less than the value of my original flight?
    • Will additional products like baggage or seating be transferred when I rebook my tickets?
  • undefined
    10 - Destination information
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Egypt
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Iceland
    • India
    • Ireland
    • Israel
    • Italy
    • Japan
    • Jordan
    • Latvia
    • Lebanon
    • Lithuania
    • Malaysia
    • Malta
    • Mexico
    • Netherlands
    • Norway
    • Peru
    • Poland
    • Portugal
    • Russia
    • Serbia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Sweden
    • Switzerland
    • Thailand
    • The Philippines
    • Tunisia
    • Turkey
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • United States
    • Vietnam
  • undefined
    11 - Assisted Handling Fee
    • Information about our Assisted Handling Fee
  • undefined
    12 - Information in other Languages
    • El idioma de esta página es por el momento solamente inglés.
    • Hvorfor kommunikere vi kun på engelsk
    • Informationen in deutscher. Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch.
    • Informations en français. Pourquoi nous communiquons en Anglais uniquement.
    • Tietoa suomeksi. Miksi julkaisemme päivityksemme vain englanniksi
    • Varför informerar vi endast på engelska?
    • Информация на русском языке. Почему мы предоставляем информацию на английском языке
  • undefined
    1 - How to contact us
    • What should I check before contacting you?
    • Where can I contact you?
    • Why is there a delay in receiving a reply to my email?
  • undefined
    2 - Refunds
    • Can I check the status of my refund?
    • Can I check the status of my refund?
    • Can you help me claim a refund from the airline I was going to fly with?
    • How does the refund process work?
    • I am waiting for a refund - how long is the waiting time?
    • The airline says I need to contact you to get a refund?
    • Why are you taking a fee for helping me claim my refund?
    • Why do I have to contact the airline for a refund? (Low-cost carrier booking)
    • Will I get a refund?
  • undefined
    3 - Cancellations
    • Can I cancel my booking because of health concerns?
    • I want to cancel my ticket
    • Where can I cancel or change my tickets?
  • undefined
    4 - General Information
    • Do I need a health certificate to travel?
    • How do I find my order number and booking number?
    • How will you keep me informed about updates?
    • Information in other languages
    • Why is it taking so long to get through to you on the phone?
  • undefined
    5 - Flight status
    • How can I be sure if my flight will leave? / Can I check the status of my flight?
    • How do I know if my flight is affected?
  • undefined
    6 - Travel ban USA and EU
    • What about the travel bans to the EU, USA and other places?
  • undefined
    7 - Travel restrictions
    • Are there any restriction or special rules at airports and on airplanes now?
    • Coronavirus Travel Regulations Map
    • Where can I see the restrictions each country has enabled due to Corona virus?
  • undefined
    8 - Airline Information
    • Aegean Airlines
    • Aer Lingus
    • Aeroflot
    • Aeromexico
    • Air Algerie
    • Air Canada
    • Air Europa
    • Air France
    • Air Malta
    • Air New Zealand
    • Air Serbia
    • Air Tahiti Nui
    • Air transat
    • airBaltic
    • Alaska Airlines
    • Alitalia
    • All Nippon Airways
    • Allegiant Air
    • American Airlines
    • Ana
    • Asiana Airlines
    • Austrian Airlines
    • Avianca Airlines
    • Azul Airlines
    • British Airways
    • Brussels Airlines
    • Bulgaria Air
    • Caribbean Airlines
    • Cathay Pacific
    • China Airlines
    • Condor
    • Copa Airlines
    • Croatia Airlines
    • Czech Airlines
    • Delta Airlines
    • EasyJet
    • Egypt Air
    • Emirates Airlines
    • Ethiopian Airlines
    • Etihad Airlines
    • Eurowings
    • Fiji Airways
    • Finnair
    • Frontier Airlines
    • Gol
    • Gulf Air
    • Hawaiian Airlines
    • Iberia Airlines
    • Icelandair
    • Interjet
    • Japan Airlines
    • Jetblue
    • Jetstar
    • Kenya Airways
    • KLM
    • Korean Air
    • LATAM Airlines
    • LOT Polish Airlines
    • Lufthansa
    • Malaysia Airlines
    • Norwegian
    • Norwegian Air International
    • Pegasus
    • Qantas
    • Qatar Airways
    • Royal Air Maroc
    • Royal Jordanian Airlines
    • Ryanair
    • S7 Airlines
    • SAS
    • Singapore Airlines
    • Southwest Airlines
    • Spirit Airlines
    • SriLankan Airlines
    • Sunwing Airlines
    • Swiss Airlines
    • TAP Air Portugal
    • Tarom
    • Thai Airways
    • Tunis Air
    • Turkish Airlines
    • United Airlines
    • Vietnam Airlines
    • Virgin Atlantic
    • Virgin Australia
    • Volaris
    • Vueling
    • WestJet
    • Widerøe Flyveselskap AS
    • Wizz Air
    • Xiamen Air
  • undefined
    9 - Travel Vouchers
    • Can I receive a refund for my open ticket/voucher?
    • Do I have to rebook all passengers in my booking or can I rebook only one passenger?
    • For how long can my voucher/Open ticket be used?
    • I have received an email with a Voucher Code from you, what should I do now?
    • Why is the value of the voucher less than the value of my original flight?
    • Will additional products like baggage or seating be transferred when I rebook my tickets?
  • undefined
    10 - Destination information
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Colombia
    • Croatia
    • Cyprus
    • Czech Republic
    • Denmark
    • Egypt
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Iceland
    • India
    • Ireland
    • Israel
    • Italy
    • Japan
    • Jordan
    • Latvia
    • Lebanon
    • Lithuania
    • Malaysia
    • Malta
    • Mexico
    • Netherlands
    • Norway
    • Peru
    • Poland
    • Portugal
    • Russia
    • Serbia
    • Singapore
    • South Africa
    • South Korea
    • Spain
    • Sri Lanka
    • Sweden
    • Switzerland
    • Thailand
    • The Philippines
    • Tunisia
    • Turkey
    • Ukraine
    • United Arab Emirates
    • United Kingdom
    • United States
    • Vietnam
  • undefined
    11 - Assisted Handling Fee
    • Information about our Assisted Handling Fee
  • undefined
    12 - Information in other Languages
    • El idioma de esta página es por el momento solamente inglés.
    • Hvorfor kommunikere vi kun på engelsk
    • Informationen in deutscher. Zur Zeit kommunizieren wir auf dieser Seite nur auf Englisch.
    • Informations en français. Pourquoi nous communiquons en Anglais uniquement.
    • Tietoa suomeksi. Miksi julkaisemme päivityksemme vain englanniksi
    • Varför informerar vi endast på engelska?
    • Информация на русском языке. Почему мы предоставляем информацию на английском языке

5 - Flight status

How can I be sure if my flight will leave? / Can I check the status of my flight?

How do I know if my flight is affected?

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