1 - How to contact us
2 - Refunds
3 - Cancellations
4 - General Information
5 - Flight status
- How can I be sure if my flight will leave? / Can I check the status of my flight?
- How do I know if my flight is affected?
6 - Travel ban USA and EU
- What about the travel bans to the EU, USA and other places?
7 - Travel restrictions
8 - Airline Information
9 - Travel Vouchers
10 - Destination information
11 - Assisted Handling Fee
- Information about our Assisted Handling Fee
12 - Information in other Languages

1 - How to contact us
2 - Refunds
3 - Cancellations
4 - General Information
5 - Flight status
- How can I be sure if my flight will leave? / Can I check the status of my flight?
- How do I know if my flight is affected?
6 - Travel ban USA and EU
- What about the travel bans to the EU, USA and other places?
7 - Travel restrictions
8 - Airline Information
9 - Travel Vouchers
10 - Destination information
11 - Assisted Handling Fee
- Information about our Assisted Handling Fee
12 - Information in other Languages

1 - How to contact us

What should I check before contacting you?

Where can I contact you?

Why is there a delay in receiving a reply to my email?

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